Terms of Service

Last Updated: May 18, 2025

Introduction

Welcome to Khodak Smile Moments LLC. These Terms of Service ("Terms") govern your use of our website, services, and SMS messaging program. By accessing our website, using our services, or opting into our SMS messaging program, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By using our services or opting into our SMS messaging program, you acknowledge that you have read, understood, and agree to be bound by these Terms, including the terms related to data collection, communication, and security outlined in our Privacy Policy, which is incorporated by reference.

2. Service Description

Khodak Smile Moments LLC provides dental services and related communications, including appointment reminders, treatment follow-ups, and promotional information via various channels, including SMS text messages.

3. SMS Program Terms

3.1 Consent

By opting into our SMS messaging program, you expressly consent to receive text messages from Khodak Smile Moments LLC related to:

Appointment confirmations and reminders
Treatment follow-ups and care instructions
Office updates and changes in hours
Promotions and special offers (only if you have specifically opted in)
Account and payment information

3.2 Opt-In Methods

You may opt in to receive SMS communications through:

Checking the appropriate box on our website forms
Texting a designated keyword to our number
Providing explicit written consent during in-office visits
Verbally requesting to be added during a phone call (which will be documented)

3.3 Message Frequency

Message frequency varies based on your interaction with our practice but typically does not exceed 4 messages per month. We will clearly indicate the expected frequency at the time of opt-in.

3.4 Message and Data Rates

Standard message and data rates may apply to text messages sent by Khodak Smile Moments LLC as charged by your mobile carrier. Khodak Smile Moments LLC is not responsible for any charges you may incur from your mobile carrier for receiving our messages.

3.5 Opt-Out Instructions

You may opt out of receiving SMS communications at any time by:

Replying "STOP" to any of our messages
Contacting our office directly at (973) 661-1075
Emailing us at info@khodaksmilemoments.com with "OPT-OUT" in the subject line

All opt-out requests will be processed within 24 hours, and you will receive a confirmation message once your opt-out has been processed.

3.6 Help Instructions

For help with our SMS program, you may:

Reply "HELP" to any message
Call our office at (973) 661-1075
Email us at info@khodaksmilemoments.com

3.7 Third-Party Sharing

IMPORTANT: We maintain strict privacy policies, ensuring that your mobile phone number and SMS opt-in data is not shared, sold, rented, released, or traded to third parties for their marketing purposes.

3.8 Supported Carriers

Our SMS program is supported by most major carriers in the United States, including but not limited to AT&T, T-Mobile, Verizon, Sprint, and their affiliates. However, we cannot guarantee delivery to all carriers.

3.9 Age Restriction

By opting in to our SMS program, you confirm that you are 18 years of age or older, or that you have the consent of a parent or guardian.

4. User Responsibilities

4.1 Accurate Information

You agree to provide accurate and complete information when scheduling appointments, filling out forms, or otherwise interacting with our services. You are responsible for updating your contact information if it changes.

4.2 Appointment Policies

Confirmations: You are responsible for confirming your appointments through the methods provided.
Cancellations: You agree to provide at least 24 hours' notice for appointment cancellations.
No-Shows: Repeated no-shows may result in fees as outlined in our office policies.

4.3 Insurance and Payment

You are responsible for providing accurate insurance information and for any payments not covered by your insurance.

5. Communication Preferences

You have the right to manage your communication preferences as detailed in our Privacy Policy. We will honor your preferences to the best of our ability while ensuring we can provide necessary communications related to your dental care.

6. Intellectual Property Rights

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Khodak Smile Moments LLC and is protected by United States and international copyright laws.

7. Limitation of Liability

To the maximum extent permitted by law, Khodak Smile Moments LLC shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services or SMS program.

8. Indemnification

You agree to indemnify and hold harmless Khodak Smile Moments LLC and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that arise from your use of our services or violation of these Terms.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our website. Your continued use of our services after such changes constitutes your acceptance of the new Terms.

10. Termination

We may terminate or suspend your access to our services, including our SMS program, at any time, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Khodak Smile Moments LLC
Phone: +1 (973) 661-1075
Email: info@khodaksmilemoments.com
Address: 128 Franklin Ave., Nutley, NJ 07110